|
|
With version 3.0 MS CRM will be more exposed to end-user tuning, software development, customizations. Microsoft CRM SDK is becoming more sophisticated with post-call-out technology reconsidering, deprecating a lot of 1.2 CRM SDK methods, replacing Crystal Reports Enterprise with MS SQL Server Reporting Services, changing MS CRM Exchange Connector functionality, etc. Microsoft itself has to be very flexible and freed up to change/adjust development standards if required. In such situation end customer should be very knowledgeable and savvy to predict the future, when he needs to deploy custom solutions/modules. In this small article we will consider pros and contras of deploying third parties or just go ahead with customer specific unique customization.
Third Party Product.
? Pros: The cost is normally controllable, because product is already developed and ready to be implemented. Plus it is possible to get references on the reliability of the product from all the kinds of user groups, product reviews, etc. Alsosometimes it is referred as weakness but it might be considered as the plusif product is developed and supported by the known vendoryou should believe that it will be upgraded and available for future MS CRM releases.
? Contras. The first minus we would like to mention is usually not described in the textbooksthis is the problem when, say product A is purchased by Microsoft itself and inaugurated as from now on 'official' solutions, and if you historically selected product Bcoming from the competitoryou are in a problemyou will see you software vendor to be weakened and slowly phasing out alternative product B
Unique Customization.
? Pros. You will have so-called source code, if you negotiate it right with the custom developer or custom development companythen you can transfer version upgrade or product modification to the market leader (who will be giving you better price and quality assurance in the future). Other pluses might be cost saving, due to the fact that you are paying for required functionality only, not for something you will never use.
? Contras. Cost might be crossing the budgeted line, because you might not be able to select reliable software developer (all of them might be in the learning curve, because MS CRM is relatively young product)this is very strong argument, when you have just purchased the CRM and yet not know the players on the customization market.
Production Environment Challenges. When you are already in productionbe sure that MS CRM needs testing, if you introduce custom logic. You should try to isolate custom logic, and test it in the isolated spaceagain MS CRM doesn't have parallel test company environmentopposite to what you have in ERP system, such as Great Plains/Dynamics GP.
Please do not hesitate to call or email us: USA 1-866-528-0577, 1-630-961-5918 help@albaspectrum.com |
| Author: Andrew Karasev |
| |
Author Bio:
Andrew Karasev is Chief Technology Officer at Alba Spectrum Technologies ( www.albaspectrum.com www.greatplains.com.mx ) - Microsoft Business Solutions Great Plains, Navision, Axapta, MS CRM, Oracle Financials and IBM Lotus Domino Partner, serving corporate customers in the following industries: Aerospace & Defense, Medical & Healthcare, Distribution & Logistics, Hospitality, Banking & Finance, Wholesale & Retail, Chemicals, Oil & Gas, Placement & Recruiting, Advertising & Publishing, Textile, Pharmaceutical, Non-Profit, Beverages, Conglomerates, Apparels, Durables, Manufacturing and having locations in multiple states and internationally. |
| This article can be searched using: automotive diagnostic software, automotive service software, automotive crm software |
|
 |
|
| |
Related Articles |
| |
Use Network Firewalls To Protect Your System
|
| |
The Military and GPS Tracking
|
| |
Windshield Repair Kits
|
| |
When Do You Need Life Insurance?
|
| |
Cleaning Your Car In Less Than 30 Minutes
|
| |
A Guide to Motorhomes
|
| |
Acura Excitement!
|
| |
Motor Home Accessories
|
| |
Zero To Sixty In Under Four Seconds In An Electric Car
|
| |
What To Look For When Purchasing An ATV Tire
|
| |
|
|
|
|
| |
|
There is an awful lot of rv equipment and accessories to choose from, ranging from the ridiculously ... - Jim Johnson |
| |
|
Seasoned test driver and automotive writer David Bellm takes a look at the new Audi A3, a performanc ... - David Bellm |
| |
|
Information about motor home accessories - where to find and buy - Peter Lenkefi |
| |
|
|
| |
|
What some people dont know is that the word "lemon" also has a slang meaning... - Tyler D Falls |
| |
|
Starting with the 2007 model year, Nissan will be making changes to its line up which will ultimatel ... - Matthew Keegan |
| |
|
In 2005 we certainly saw a swing in the momentum of the US Automakers, as fuel prices continued to r ... - Lance Winslow |
| |
|
When deciding on health insurance, one needs to be aware of his or her needs first and foremost. Man ... - L. H. Findlay |
| |
|
When I was working in Palm Springs, California, last week, a taxi driver named Joe related a humorou ... - Beverly Smallwood, PhD. |
| |
|
| |
|
|
